Introduction
At Reef Tiger® Watch, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website www.reeftiger.shop (the “Website”) or make a purchase from us.
Please take a moment to read this Privacy Policy carefully so that you understand our practices regarding your information. By visiting our Website or making a purchase from us, you agree to the terms of this Privacy Policy.
This Privacy Policy applies to information we collect via the Website and in email, text, and other electronic communications sent through or in connection with the Website. This Privacy Policy DOES NOT apply to information we collect offline or that we collect through any other means, including on any other website operated by Reef Tiger® Watch or any third party.
Information We Collect
We collect two types of information from you: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information
This refers to information that lets us know specifically who you are, such as your name, address, email address, phone number, etc.
Here are some examples of how we collect Personally Identifiable Information and how we use it:
- Order Placement: When you place an order on our Website, you must provide your name, email address, shipping address, and credit card information so we can process and fulfill your order. We also keep records of your purchases to provide you better customer service.
- Create an Account: You may create an account on our Website with a unique username and password to use certain features, like tracking orders and managing your profile. We collect your email address and phone number in order to send you notifications, special offers, and other account related information.
- Newsletter Subscription: If you sign up to receive our newsletter, we collect your email address. We use this to send you periodic emails about new products, special offers, and other news related to our store. You may unsubscribe from these messages at any time by clicking the “unsubscribe” link found within each email.
- Customer Service Inquiries: When you contact us with questions or comments, we collect your name, email address, phone number, and any other content that you send us in order to address your inquiry and improve our store.
Non-Personally Identifiable Information
This refers to data that does not identify who you are. Some examples include:
- Website Traffic Data: We use third-party analytics tools like Google Analytics to collect and analyze information about site traffic and how visitors use our Website. This includes pages visited, time spent on pages, links clicked, and other actions taken on the Website. This data does not contain any personal information that can identify who you are.
- Device Information: We may collect information about the computer or mobile device you use to access our Website, such as the hardware model, operating system and version, unique device identifiers, and other device characteristics.
- Site Activity Data: We may record information relating to your use of the Website, including your search queries, browsing history, shopping behavior, and other engagement with the Website and advertisements. This data is not connected to your identity.
- Location Information: With your consent, we may collect information about your precise location via methods like GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors. We mainly use this to verify your location for purposes like shipping, fraud prevention, and personalization. You can revoke consent at anytime.
- Cookies and Other Tracking Technologies: We utilize “cookies”, web beacons, and similar technologies to collect and store certain information about your visit to and activity on our Website. This includes pages visited, time spent on pages, links clicked and conversion information. You can disable cookies via your browser settings but it may affect your ability to use certain features of the Website.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain our Website
- Improve, personalize, and expand our Website
- Understand and analyze how you use our Website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes
- Process and complete transactions, including sending order confirmations
- Send periodic emails about your order or other products and services
- Comply with our legal obligations, resolve disputes, and enforce our agreements
If you choose to provide Personally Identifiable Information, you consent to the transfer and storage of that information on our servers located in the United States.
Information Sharing and Disclosure
We will not rent, sell or share your Personally Identifiable Information with third parties except as described in this Privacy Policy.
We may share or disclose your Personally Identifiable Information in the following situations:
- Service Providers: We provide information to third parties who work on our behalf and require access to your information to carry out their jobs, such as hosting providers, email service providers, fulfillment companies, shipping carriers, payment processors, etc. They have limited access to your information that is relevant to their role and are contractually obligated to keep it protected and confidential.
- Business Transfer: If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your information may be sold or transferred as part of the transaction. We will notify you in advance of any change in ownership of your personal information.
- Legal Compliance and Security: We may also disclose your information if required to do so by law or believe such disclosure is necessary to (1) comply with relevant laws or respond to subpoenas or warrants; (2) protect our rights, safety, or property and that of our affiliates, you, or others; and (3) enforce any legal terms and conditions that govern your use of the Website.
We may share or disclose Non-Personally Identifiable Information publicly or with third parties. For example, we may share aggregated demographic data with advertisers or partners.
Third Party Links
Our Website may contain links to third party websites that we do not own or operate. These third parties may use cookies or other tracking technologies to collect information about you. We are not responsible for these third party technologies and the information practices of these third party websites. Please read the privacy policies on all third party sites you visit from our Website to understand how your information may be collected, used, and shared.
Security
We utilize a variety of technical, administrative, and physical safeguards to help protect the confidentiality and security of your personal information. However, no system is completely secure or error-free. We cannot guarantee the absolute security of your information. Our liability for unauthorized access or loss of any personal information we collect about you is limited to the fullest extent permitted by law. If you have any additional concerns about the security of your information, please contact us.
Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from users under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we might have information about a child under 13, please contact us.
Your Data Rights and Choices
- You can opt-out of promotional emails by clicking the “unsubscribe” link found within each email. Note that you cannot unsubscribe from certain transactional emails related to your account.
- You can access, change, or delete your Personally Identifiable Information by logging into your account and modifying your profile. If you wish to delete or deactivate your account, please email us at [email protected] but note we may retain certain information as permitted or required by law.
- While we take reasonable precautions to limit your information exposure, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
- You may request access to or deletion of your data by emailing [email protected]. Please note that in many cases we need to retain certain data for recordkeeping purposes, to complete transactions or to comply with our legal obligations.
- You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with relevant data protection laws.
International Transfers
If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located and our operations are conducted. The data protection and other laws of other countries may not be as comprehensive as those in your country. By using our services, you consent to your information being transferred to countries, including the United States, for processing and storage.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our Website prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our information handling practices, please contact us at:
Reef Tiger® Watch
[email protected]
Effective Date: January 1st, 2023
Summary
In summary, at Reef Tiger® Watch, we only collect the minimum amount of personal data needed to provide and improve your shopping experience. We do not sell or rent your data to third parties unless you expressly authorize us to. We take precautions to keep your data safe and secure, and we are transparent about how we collect and use your information. Please contact us if you have any additional questions!
